Frequently Asked Questions
What payment options are available?
You can pay for your game online with VISA, Mastercard, Google Pay, Apple Pay, PayPal or debit card (girocard). You can also use these payment methods on-site for additional players, drinks and merchandise. We do not accept cash on-site.
How long does a game last?
The entire gaming experience typically takes 90 minutes, including introduction/briefing and debriefing. The actual game time is approximately 60 minutes. Please arrive on time for your booked slot at our location.
Are the rooms suitable for every player?
Yes! However, participation with mental illnesses, heart conditions, asthma, and other serious illnesses is not recommended.
Can I change the number of players in my booking?
Yes! On-site you can adjust the number of people in your booking up or down at any time. However, please note the minimum and maximum number of people for each room.
Can I cancel my booking?
You can cancel your booking online up to 48 hours in advance. Cancellations made later than this cannot be refunded.
From what age can you participate?
There is no age restriction unless explicitly stated for the respective room.
Are there parking facilities?
There is a public parking garage directly at TIMEBREAK (Operngarage Bonn). Entry possible via Brassertufer (53111) or via Am Boeselagerhof (53111). Alternatively, you can also park at the Stiftsgarage (Kölnstraße 10-16, 53111 Bonn).
When should we arrive?
5 minutes before the booked time is optimal! The game master will have plenty of time to walk you through the rules and you can mentally prepare for the next 60 minutes.
How many people can play?
Normally 2 to 7 people. On the information page about the respective room you will find the exact information for this game.
What if we're not on time?
Unfortunately, we must deduct your delay from your game time, as we cannot adjust subsequent bookings.
Is the venue wheelchair accessible?
None of our games are fully wheelchair accessible, but some are more accessible than others and can, for example, be played in a sports wheelchair. Please contact us in advance and we'll be happy to advise you on what is possible.
Drinks & Alcohol
Please come sober and with a clear mind. Anyone under the influence of alcohol or drugs will not be allowed to play.
More Questions?
We're happy to help!